Insurance FAQs

Quick Facts

Insurance FAQs

When it comes to coverage for your addiction treatment, there is a wide variety of potential financial options.

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Determining which option is the best suited to your specific needs can feel overwhelming – however, it never needs to be. We at Evoke Wellness MA are dedicated to making the admissions process as straightforward as possible – for this reason, we have compiled a list of frequently asked questions regarding payment options, and answered them in depth.

If you have any additional questions, please feel free to reach out at any time, and our team of compassionate admissions counselors will answer them thoroughly and honestly. We believe in complete transparency – or job is to make your life as easy as possible, while helping you get started on your personal journey of lifelong recovery. 

Frequently asked questions

We've put together a quick list of essential facts you need to know:

In network just means that your insurance provider will cover the cost of whatever treatment plan you are looking into. In network means it is within your specific treatment network. Out of network means that the cost will not be covered in full, and it may not even be partially covered. This does not mean that the treatment option is not available to you, however. Many individuals choose to pay out-of-pocket for a recovery center that is out of network, usually because the provided services best meet their personal needs. 

In order to confirm whether your policy will cover the cost of treatment, you can either call your healthcare provider directly, or call us with your information handy. We have extensive experience conducting insurance checks, and we can get an answer to you within a few short minutes. All of our insurance checks are no obligation and completely free of charge. 

PPO (Preferred Provider Organization) allows individuals to see providers both inside and outside of their insurance networks, so long as they have a referral. HMO (Health Maintenance Organization) allows individuals to choose whichever healthcare provider they feel best suits their personal medical needs. A referral will be necessary when seeking a specialist outside of the designated primary care physician. In short, those with an HMO plan will have more freedom when selecting an addiction treatment center. 

Absolutely not. We will gladly check your benefits for free, regardless of whether or not you are ready to commit to treatment. However, if you do decide to take the next step, we will begin organizing travel plans immediately. If you are found to be underinsured or uncovered, we will help you sift through other viable payment options. 

There are many different types of treatment that are covered by insurance, depending on the specific policy. Based on the specifics of your personal plan, insurance will often cover the cost of an approved residential facility, medically monitored detox, outpatient care with a legitimate and reputable provider, medication maintenance, and follow-up counseling services/aftercare. 

Having health insurance often makes the process easier, but we understand that those in the grips of active addiction often allow payments to fall by the wayside, and being uninsured is extremely common. We have numerous additional options, from self-pay and private pay to sliding scale options and partial scholarships. Simply give us a call and we will help determine which option will be the most beneficial to you. 

We Are Always Ready to Help

No matter what additional questions you may have, we are here to help. Simply give us a call today, and we will walk you through all potential payment options. Our admissions department does this every day so we know exactly how to guide you in this process so that you can begin treatment as soon as possible.

We look forward to helping you in every way possible, and helping you get started on the path to recovery as soon as you become willing to seek the professional care you both need and deserve. 

Ready to Rebuild Your Life?

Our caring treatment team knows that it’s not always easy to ask for help. At Evoke Wellness Massachusetts, many of our staff are in recovery themselves and we undertand what you’re going through. Reach out today and we will guide you to lasting sobriety.

For Confidential Help, Call:

Evoke Massachusetts


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